Since Google Cloud Next, the innovation surrounding Google’s AI capabilities has accelerated rapidly. At the Gemini at Work global event, Google highlighted how its cutting-edge Gemini AI models are being utilized across industries, showcasing nearly 50 customer success stories.
Organizations like PODS, Snap, Volkswagen US, Warner Bros. Discovery, and more are embracing generative AI to transform operations and drive growth.
With Gemini AI now offering advanced features like Gemini 1.5 Pro, Gemini Flash, and Imagen 3, businesses are finding new ways to innovate and deploy AI solutions at scale. Powered by Google Cloud’s Vertex AI platform, companies are moving from experimentation to production faster than ever.
AI agents, integrated into everything from customer service to data analysis, are helping companies achieve remarkable efficiency gains. For example, organizations using Gemini for Google Workspace have saved an average of 105 minutes per user each week.
Why Customers Are Choosing Google Cloud for Generative AI?
- Many leading brands, including Airtel, Motorola, LG AI Research, and SURA Investments, are partnering with Google Cloud for four key reasons:
- Access to customizable foundation models, including Gemini and other first-party and third-party models.
- The Vertex AI platform, a unified development space enabling fast creation, deployment, and management of AI solutions.
- Productivity enhancements with AI agents, including solutions like Gemini for Google Workspace.
- Robust enterprise grounding for high accuracy and control over AI outputs, ensuring consistent brand messaging and customer experience.
AI Agents at Work: Transforming Industries
Gemini-powered AI agents are being deployed to handle a range of complex tasks. From customer service to creative production, these agents are delivering tangible results across six major use cases:
Customer Service: AI agents are enhancing experiences by providing dynamic recommendations across multiple platforms. Companies like Bell Canada, Best Buy, and Snap have seen measurable improvements in efficiency and engagement.
Employee Productivity: Businesses like Dun & Bradstreet, Randstad, and SURA Investments are leveraging AI agents to streamline operations, create tailored communications, and enhance internal workflows.
Data Analysis: AI agents are helping organizations like Bayer, CME Group, and Ipsos streamline research and develop new insights faster.
Security: AI agents built on Google Cloud are reducing response times to threats. Companies like Apex Fintech and Fiserv have accelerated security operations with AI-driven solutions.
Creative Production: AI is helping companies like Formula E, Globo, and PUMA create personalized content and streamline design processes.
Expanding Partnerships and Industry Collaboration
Google Cloud’s success is built on its open platform and a vast network of industry partners. Companies like Accenture, Deloitte, and Wipro have helped bring Google Cloud’s generative AI projects from concept to production, with more than 45% of their AI projects reaching production stages. This collaborative approach is driving real-world business outcomes, from increased revenue to improved customer satisfaction.
Google continues to innovate alongside its partners, helping organizations of all sizes use AI to tackle complex challenges in entirely new ways. With a focus on responsible AI use, Google is committed to transforming industries and making AI helpful for everyone.